It’s Been Almost 2 Weeks Since I’ve Gotten Mail In Prison

However, according to the app, I should have received at least four letters.

Damian Delune

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Photo by Brett Jordan on Unsplash

We recently announced North Carolina’s sweeping changes to the way inmates will be receiving mail, which was not well explained to inmates or family/friends. Apparently, it wasn’t to administration in our camp either, nor is it working very well overall because as our title explains, mail just isn’t being distributed properly somehow. It’s been almost two weeks since I’ve received any.

Demeter was in the habit of sending me a letter a day before the changes took effect. Still, we decided there was no point in wasting money continuing to do this after the first letter she sent seemed to disappear into the ether after the mail went completely digital. She waited to hear from our contact here at my camp, trying to learn exactly how this new process was to function before sending another letter.

According to Ms. A, letters would still be processed by Text Behind, now owned by the monopoly GTL/ViaPath, and then sent digitally to the camp to be approved by staff in our mailroom just as they had been. Instead of being printed and distributed, they would be digitally sent to our tablets.

In the original message pushed to our tablets, there was mention of an app that would be downloaded to our tablets where we would read the messages, but Ms. A said this wasn’t accurate, that the icon “Mail” was already on our tablets. I could see this and had already tried to view messages there in the past, but could only find facility messages, like the one about the changes to our mail, and other push notifications we were required to view and accept before being allowed to log in to our tablet.

Keeping some hope alive that maybe it was just taking extra time for my letter to appear under this icon, I checked the icon a few times a day with no such luck. Demeter received an email confirmation like usual stating her letter had been processed and two weeks later as of yesterday, I still don’t have a letter. She’s since sent me one other letter and I don’t have that one either.

Ms. A told her there would be bugs to work out and we both understand that. Mail typically was processed within one day of…

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Damian Delune

Incarcerated writer sharing real stories about life on the inside, through my wife, Demeter Delune (editor, publisher, promoter, responder)